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BBB Reliability Report for 3V Marketing, Rating: F

Based on BBB files, this business has a BBB Rating of F

Reasons for this F rating include:
422 complaints filed against business,  Failure to respond to 13 complaints filed against business.  1 complaint filed against business that were not resolved.

Business Name: 

3V Marketing
Acai Advanced
Certified Reservatrol
Live Lean for Life
Sera Concepts
Vitality LLC 

Website Address: 

Products & ServicesBack to Top 3V Marketing is a campaign manager, working on four campaigns of Vitality LLC:  Acai Advanced, an herbal supplement; Certified Reservatrol, a dietary supplement; Sera Concepts, an anti-aging skin care line; Live Lean for Life, a lifestyle management content based website.

3V Marketing offers the following product(s): Acai Advanced, Reservatrol, Sera Concepts, Vytalin, Adrenal Fatigue, Live Lean for Life

Customer Complaint History

BBB processed a total of 422 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 422 complaint(s) closed in the last 36 months, 418 were closed in the last 12 months.

These complaints concerned:

19   regarding Advertising Issues
1   regarding Advertised price not honored 
1   regarding Advertised terms not honored 
7   regarding Advertisement did not disclose all conditions required to take advantage of an offer 
4   regarding Advertisement misrepresented a product 
2   regarding Advertisement misrepresented a service 
3   regarding Bait & switch advertisement 
1   regarding False or unsubstantiated claims in advertisement 
2   regarding Contract Issues
1   regarding Failure to honor a contract or agreement 
1   regarding Invalid or false contract 
243   regarding Credit, Billing or Collection Issues
11   regarding Failure to correct billing errors 
2   regarding Failure to provide itemized billing as requested 
2   regarding Failure to substantiate charges 
13   regarding Improper collection practices 
66   regarding Unauthorized bank debits 
149   regarding Unauthorized credit card charges 
48   regarding Customer Service Issues
17   regarding Failure to provide promised assistance or support for products or services 
31   regarding Failure to respond to phone calls or written requests for assistance or support 
15   regarding Delivery Issues
7   regarding Delivery of unordered products 
2   regarding Late delivery of products 
6   regarding Non-delivery of products 
9   regarding Guarantee or Warranty Issues
1   regarding Disputed warranty coverage and/or terms 
5   regarding Failure to honor money-back guarantees 
3   regarding Failure to provide promised written warranty or guarantee 
1   regarding Product Quality Issues
1   regarding Defective, damaged or incorrect product received 
55   regarding Refund or Exchange Issues
11   regarding Failure to honor promised refunds, exchanges, or credit 
44   regarding Failure to honor refund, exchange or credit policies 
25   regarding Sales Practice Issues
2   regarding Sales presentation did not disclose complete pricing information 
6   regarding Sales presentation did not disclose key conditions of the offer 
2   regarding Sales presentation misrepresented the product 
3   regarding Sales presentation misrepresented the service 
3   regarding Sales presentation not consistent with advertisement 
9   regarding Sales presentation used dishonest sales practices 
5   regarding Service Issues 

Business Address:  Po Box 17855
Portland, ME 04112
Phone Number:  (877) 653-0015
(888) 247-5008
(888) 247-5160  

When considering complaint information, please take into account the business’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.

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